Elastilon warrants to the original purchaser that Elastilon will maintain its bond and retain its elasticity for the life of your floor.
This warranty applies to Elastilon when installed with all engineered and solid hardwood floorings and used in strict accordance with both the flooring manufacturers and the Elastilon written pre-installation, installation and post installation instructions including but not limited to subfloor preparations, moisture/temperature and expansion requirements.
The warranty does not cover damages to Elastilon or the installed flooring caused by, but not limited to the following:
Elastilon reserves the right to inspect each claim in advance of any compensation. Submittal of a copy of the original materials invoice is required. All claims repaired and/or replaced without prior written authorization will void the warranty.
In the event of a valid claim under this warranty, Elastilon will repair, replace, or reimburse (on a sq.ft. basis), at its sole discretion, that section of the Elastilon that has proven to be defective. Elastilon will only repair, replace or reimburse the Elastilon material one time only. The reimbursement does not include flooring materials and labor charges related directly to the installation of the flooring material or the Elastilon. Elastilon is not responsible for costs associated with subfloor preparation, mouldings/doors and other sundries and their installation, travel expenses, furniture moving, loss of use, or any other incidental and/or consequential damages.
Please note: Failure to follow the instructions will void the warranty. Please contact your local Elastilon representative or Elastilon directly, prior to installation, if you have any questions or concerns about your installation.